Testimonials
This was our first home purchase and Thomas made it seem as easy as buying something from the store. If Thomas ever stops working in real estate we will be hard pressed to find anyone close to his level of service, dedication, and now friendship as a replacement. Thomas has set the bar higher then we though possible Cheers any many thanks to Thomas for everything.
April & Dean
We put Thomas to the test in this tough market (Summer 2008). We gave him only four months to sell our condo in Anne Arundel County before we would rethink selling it. He assured us if we followed his lead that the house would sell. Thomas did not let us down. He made sure that all the inspections were handled all the home repairs were fixed, addressed or otherwise satisfied. Thomas made sure the contractors were let into the house, work was done right and on time. I know he was busy 4 contractors later, 26 days from contract to settlement everything was done without me ever picking up the phone except to Thomas. My wife said he’s a keeper of an agent. Thanks again
Alfred & Galia
There are many things I can say about the high quality of service I provide to my home seller and home buyer clients, but probably none would be as credible as testimonials from some of my recent clients themselves.
So please take a moment to read the following testimonials. I hope they indicate my experience and integrity, as well as make it clear how much I enjoy helping people with their real estate needs.
I would be happy to email you additional testimonials if you are interested.
In 2006 Cynthia (my fiancee) and I were in the market for a new house, and were sorely disappointed in the interactions that we were having with other realtors. The market was at the end of the boom, and it seemed nobody was interested in making time for newcomers to the home ownership club who required education. That disappointment ended the day we met Thomas Mason. Thomas helped us define exactly what we were looking for--in our case a nice townhouse in Suburban Baltimore with a yard--and then mentored us in the process of becoming home owners along the way. Without Thomas' help, we would have found ourselves on the wrong side of the market, paying too much, and in the house we never wanted to begin with.
Thomas' approach to real estate helps eliminate stress on the buyer, and ensures a positive outcome. He is a consummate professional--exceedingly well prepared for every meeting--and brings a depth of knowledge that eliminates fear of the unknown. Thomas' style appeals to everyone from the first time homeowner to the retiree. Thomas' networking in the Washington-MD-VA area with everyone from top quality financiers and contractors to titling agencies ensures a seamless transition from selection, to contracting, to closing and beyond.
After closing on our house--a great townhouse with great yard space for our dogs to run around!--our relationship with Thomas has not ended. We frequently communicate with him and seek advice on everything from future trends to home remodeling. Thomas' sincere and continuing interest in our success and the fruits of his advice guarantee that we will work with him for all of our future real estate needs. I have highly recommended Thomas Mason to my friends getting ready to enter the market, and would encourage anyone else buying or selling a home to work with him. It was the most important decision we made in the purchase of our new home.
Nicolas DiLeonardo
"Thank you so much for all your work and expertise in marketing and selling our home. It was a real pleasure to deal with someone in whom we had so much confidence. Even though I was thousands of miles away I knew I was in good hands. Thank you again for all your phone calls, I never felt like I did not know what was going on with my home sale. I always felt like I wast right there in Maryland."
Lori Hammdon
Dear Thomas:
I want to send a note of thanks for all the help you provided to me in my recent move from Fort Lewis, WA to Fort Meade, MD. I’ve made several moves since joining the Army 18 years ago and I can honestly say that you made this the most comfortable and pleasant experience I’ve ever had moving.
As a recently divorced woman, I wasn’t at all sure what I could afford or even how to go about finding a suitable place. As you know, I looked at first to purchase a home so I sought out a realtor. A friend recommended you but I didn’t really expect the level of care you provided. I’ve bought three homes previously and simply expected to be driven to several homes and to be strongly encouraged toward the more expensive homes as I had been in the past. I was surprised when you commented on both the strong and weak points of each home. Other realtors I’ve used would often act surprised or minimize the downside when I would notice and remark about poor aspects of a home. You acknowledged these things upfront and you would often, because you are a landlord yourself, be able to speak authoritatively on how much these flaws would cost to fix. I appreciated your candor. As things turned out, I couldn’t comfortably afford to buy a home in the area where I wished to live. I thanked you for your assistance and figured that would be the last I would see or hear from you.
How wrong I was! You offered to help me find a suitable rental property. You attacked this effort with the same vigor you had when I was looking to buy. I was stunned. I’ve never know a realtor to put this kind of effort in when his bottom line wasn’t being amply increased. I narrowed down the options and eventually chose the home I’m currently living in. I hadn’t rented a home since very early in my career and my former spouse did all the negotiations so I was intimidated. You came to the walk-thru that I conducted with the landlord and thank goodness you did. The carpet was filthy and I just assumed I’d have to clean it as soon as my shipment arrived or rent a machine and clean it prior to the delivery of my shipment. This was not an expense I’d considered. You negotiated with the landlord and had him pay for the carpets to be professionally cleaned prior to my move-in. In fact, you located the carpet professional and he was able to do it on Labor Day! Talk about going the extra mile! Also there were water damage issues in the upstairs bathroom that caused some of the tiles to be broken and some other more minor damages that you photographed and recorded in text. This you typed and sent to the landlord so that when I eventually move out if more tiles are broken due to the same water damage, I won’t be held accountable. I was so relieved but I still had the delivery of my household goods to do.
As if all this wasn’t enough, you continued to make this an easy transition for me. I moved in the meager amount of things I’d traveled with across country and planned to sleep on the floor with my mother and three children the night before the movers came with our household goods. You brought a queen sized, self-inflating mattress with linens for my mother and me to share. What a blessing and so far beyond what was required of you! I’m in debt to you for the kindness and care you’ve shown my family and me. When I’m ready to buy, I will definitely be using the best when I sign on with Thomas Mason. In the meantime, I’m recommending you to anyone I know who is moving to or from this area.
Sincerely,
Kay E. Sweitzer
“As a young military professional, I did not think that I could afford to purchase a house. However, Thomas Mason listened to my concerns. He did not push anything that I could not afford. Rather, he adhered to what he knew I could comfortably afford without pushing the limits of my budget. His close working relationship to lenders, title companies, contractors, etc, led me to the best deals in the housing industry. Everyone I met with regards to the purchase of my home confirmed his excellent reputation as an insightful, knowledgeable, approachable, professional and caring realtor. I do not consider him a salesman, but rather a friend who helped me achieve a personal goal of mine – to become a homeowner before the age of 30. In fact, he helped me exceed that goal; I am now also a landlord; and of course, Thomas Mason was my listing agent.”
Amanda Mitchell
A perfect 10! I have bought many houses and this should have been one o the tougher ones. However Thomas made it too easy with timely advice.
Jim Bilney